Privacy Policy

Le doti del cane di Chiara Fiaoni

1. Introduction

This Privacy Policy describes how Le doti del cane di Chiara Fiaoni (“we,” “our,” or “the Company”) collects, uses, shares, and protects personal information collected through the “Le doti del cane di Chiara Fiaoni” app (“the App”).

By using the App, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not accept this Privacy Policy, please do not use the App.

2. Information We Collect

2.1 Information provided directly by you

– Registration information: name, surname, email address, password

– Profile information: profile picture, biography, contact information

– Dog information: name, breed, age, gender, photos, health conditions, behaviors

– User-generated content: photos, videos, posts, comments

– Subscription information: subscription type, start and expiration date

– Communications: messages or feedback you send us

2.2 Information collected automatically

– Device information: device type, operating system, unique device identifiers

– Log information: IP addresses, browser type, Internet service provider, referring/exit pages, date/time stamps, pages viewed

– Usage data: interactions with the App, features used, time spent in the App

– Location information**: geographic location data (if you grant permission)

2.3 Information from third-party sources

– Information from social media if you choose to connect your social account to our App

– Payment information from app stores (Apple App Store or Google Play Store)

3. How We Use Your Information

We use the collected information to:

– Provide, maintain, and improve the App and its services

– Create and manage your account

– Process subscription payments

– Personalize your experience and content

– Send notifications related to your account or the App

– Communicate with you regarding the App, promotions, or events

– Monitor and analyze trends, usage, and activities

– Prevent fraudulent, abusive, or illegal activities

– Comply with legal obligations

4. Information Sharing

4.1 With other users

– Your profile and content you post will be visible to other App users based on your privacy settings

– Information shared in the social section of the App is public and visible to other users

4.2 With third-party service providers

We may share your information with third-party service providers that help us:

– Process payments

– Analyze usage data

– Provide hosting and maintenance services

– Provide customer support

– Send email communications

4.3 Legal obligations

We may disclose your information if required by law or if we believe in good faith that such action is necessary to:

– Comply with a legal obligation

– Protect the rights, property, or safety of the Company, our users, or the public

– Prevent or investigate possible wrongdoing related to the App

5. Data Security

We adopt reasonable technical, administrative, and physical measures to protect personal information from loss, theft, misuse, and unauthorized access. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide you with the requested services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, some information may be retained in our backups for a limited period.

7. Your Rights

Under applicable data protection laws, you may have the following rights:

– Access your personal information

– Correct inaccurate information

– Delete your information

– Object to or restrict the processing of your information

– Receive a copy of your information in a structured format

– Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the “Contact” section.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where different data protection laws may be in effect. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will inform you of any changes by posting the new Privacy Policy on the App and, if the changes are significant, we will send you a notification. The changes will take effect immediately after they are posted. Your continued use of the App after the posting of the changes will constitute your acceptance of such changes.

10. Children’s Privacy

The App is not intended for people under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our servers.

11. Cookies and Similar Technologies

The App may use cookies and similar technologies to collect information about App usage and to improve the user experience. You can manage cookie preferences through your device settings.

12. Links to Third-Party Websites

The App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these websites or services. We encourage you to read the privacy policies of such websites or services before providing them with any personal information.

13. Contact

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at the email address: [insert email address].

14. Supervisory Authority

If you believe that the processing of your personal information violates data protection laws, you have the right to file a complaint with the competent supervisory authority in your country of residence.

Last modified: March 19, 2025